FAQ


Frequently Asked Questions

What are your workshop opening hours?

Monday 9:00am - 5:45pm
Tuesday 9:00am - 5:45pm
Wednesday 9:00am - 5:45pm
Thursday 9:00am - 5:45pm
Friday 9:00am - 2:30pm
Saturday 9:00am - 3:00pm
Sunday CLOSED

Do I need an appointment to visit the workshop?

Not at all, please feel free to come and browse my workshop.  However sometimes I do recommend contacting us on a Saturday to ensure we are able to provide you with the best possible service where you will not be interrupted and your needs can be perfectly met.

 

How can I contact The Jewellery Workshop?

My workshop can be contacted directly by phone or email.  Please visit the Contact Us page for details, Alternatively, please email info@thejewelleryworkshopltd.com

 

Will my jewellery come with a guarantee?

At the jewellery workshop all jewellery I make comes with an individual hallmark or sponsors mark.  This proves the item was made in my workshop and can be traced back to me.

 

Can my jewellery be engraved?

Yes, I am happy to engrave any of our diamond jewellery designs with a message of your choice, where the jewellery allows for a engraving to be made.

 

Are your diamonds certified?

I can supply certified diamonds that come with a certificate that shows exactly what the stone is.  The most highly regarded certificate is a GIA Certificate (Gemmological Institute Of America).  The Laboratory will, as well as grading the diamond, laser scribe a tiny number on a part of it, making it extremely hard to forge a certificate.  The number only matches one stone



All Rights Reserved © 2019 The Jewellery Workshop Ltd